I worked with Ruth directly for five years and have continued to seek her counsel ever since.
I have asked her to help me solve several business issues. Typically she starts by asking as many questions as is necessary to help me identify the cause of the problem. This method really helps in the diagnosis of the issue and then the cure. We would usually agree a cure together. | Again, Ruth would ask the right questions and challenge any conclusions until she knew I was happy with the outcome and comfortable with what we had agreed to do. Working out a business issue is not always easy with Ruth - as she asks questions that really challenge you especially if you have been guilty of making assumptions about other peoples behaviour before analysing your own, but I will continue to put myself up for the challenge as the outcome is always positive.
Andrew Knight; Regional Manager, GalaCoral |
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